So there I was, pretty pleased with myself, standing in my kitchen about to use my brand new espresso machine.
I loaded the portafilter with Illy espresso coffee and tamped it down, ready for action. As I attached it to the machine and twisted, just like they do in Starbucks, I felt like I was a real Barista.
I pressed the GO button and . . . . . nothing 
Not a drop. Not a trickle.
And then it started to vibrate. And shake. And go totally haywire.
Turn it off! Turn it off!
I quickly switched it off at the wall and slumped, dejected and guilty wishing I’d never bought the darn thing.
So what does the law say about taking it back to the shop? I got my text books out to have a look.
If you’re in the UK the relevant act is the Sale of Goods Act 1979, possibly the most useful act for consumers ever passed. What it says is that any goods sold by a retailer should be of satisfactory quality. It’s the retailer’s responsibility so any faulty goods can be taken back to the shop and a replacement should be given.
Sweet. It’s handy being a law student sometimes. I can take back my espresso machine in full knowledge that I have the law on my side and ask for a replacement.
no comment untill now